Your students

Your students is for parents and guardians. It shows each student your school has linked to you, and the devices the school has lent them. You only see your own students, and nothing else about the school.

It opens for anyone your school has linked to a student as their parent or guardian, whatever their role: a teacher who is also a parent sees it too. People with the Guardian role can always open it, even before a student is linked to them.

Each student#

A card per student shows:

• Their name, and their school and grade.
• Requests. Opens the requests made for your students, alongside your own. See My requests. It only shows when you can view tickets.
• Their devices. Each device's name, asset tag, serial number and status. "No devices assigned." means the school hasn't lent them anything.

For example, a parent with a daughter in 3rd grade and a son in 7th grade sees two cards: "Lincoln Elementary · Grade 3" with no devices, and "Roosevelt Middle · Grade 7" with his Chromebook, its asset tag and its status. Requests on either card opens the same list: every request made for either child, and the parent's own.

To report a problem with a student's device, submit a request from My requests and include the device's asset tag. Its device list only offers devices assigned to you.

If a student is missing#

"No students linked to you yet" means your school hasn't linked you to any student. Schools link parents and guardians to students through their roster sync from the student information system. Ask the school to check your contact details.